Shipping policy

This Privacy Policy describes how BAZAARRIO (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bazaarrio.com.

1. INFORMATION WE COLLECT

When you visit the Site, we collect certain information necessary to process your purchases and improve your experience:

Personal Information: Name, email address, shipping address, billing address, and phone number.
Order Information: Details of the products purchased, transaction date, and order status.
Device Information: IP address, browser type, time zone, and interaction data (collected via cookies and log files).
Payment Information: All payments are processed securely via third-party gateways (e.g., Razorpay, Cashfree, or Stripe). We do not store your credit/debit card or banking details.

2. HOW WE USE YOUR INFORMATION

We use your information to provide our services, including:

Processing payments and fulfilling shipping orders.
Sending order confirmations and invoices.
Communicating with you regarding updates via Email, SMS, or WhatsApp.
Screening orders for potential risk or fraud.
Providing personalised advertisements or marketing communications (if opted-in).

3. SHARING YOUR PERSONAL INFORMATION

We share your information with trusted third parties to facilitate our operations:

Shopify: Our store is hosted on Shopify. You can read how Shopify handles your data here: https://www.shopify.com/legal/privacy.
Shipping Partners: We share contact details with courier partners for order delivery.
Marketing & Analytics: We use Google Analytics and Meta Pixel to understand customer behaviour and improve our marketing.

4. COOKIES

We use cookies to enhance your experience, remember your preferences, and analyse traffic. You can disable cookies in your browser settings, though some Site features may become unavailable.

5. DATA SECURITY & RETENTION

We use industry-standard encryption (SSL) to protect your data. We retain your order information for our records unless you request its deletion.

6. YOUR RIGHTS

Under applicable data protection laws, you have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time by clicking the "Unsubscribe" link or contacting us directly.

7. GRIEVANCE REDRESSAL

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: