Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at infobazaarrio@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at infobazaarrio@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at infobazaarrio@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at infobazaarrio@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at infobazaarrio@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at infobazaarrio@gmail.com.

Return & Refund Policy

At Bazaarrio, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

To be eligible for a return:

  • The item must be unused, unworn, and in original condition

  • All tags and packaging must be intact

  • The product should not be damaged by the customer

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

  • You can request a return within [7 DAYS] of receiving your order

  • Return requests made after this period may not be accepted

To initiate a return, please contact us at [EMAIL ADDRESS] with your order details.

3. Refund Process

  • Once we receive and inspect the returned item, we will notify you about the approval status

  • If approved, your refund will be initiated to the original payment method

  • Refunds may take [REFUND PROCESSING TIME] to reflect in your account

4. Exchange Policy

  • We offer exchanges for size or defective items (subject to availability)

  • If the requested item is not available, a refund will be processed instead

5. Damaged or Defective Products

If you receive a damaged or defective product:

  • Contact us within [7 DAYS] of delivery

  • Share clear photos/videos of the issue

  • We will arrange a replacement or full refund at no extra cost

6. Non-Returnable Items

The following items are not eligible for return:

  • Items marked as “Final Sale”

  • Used or worn products

  • Products without original packaging or tags

  • Certain hygiene-related items (if applicable)

7. Return Shipping Costs

  • Return shipping charges are [BORNE BY CUSTOMER / FREE RETURN]

  • In case of defective or incorrect products, return shipping will be covered by us

8. How to Initiate a Return

To start a return or refund request:

📧 Email us at: [EMAIL ADDRESS]
Include:

  • Order ID

  • Reason for return

  • Product images (if applicable)

We aim to make your shopping experience smooth and hassle-free. If you have any questions, feel free to reach out to us.

Thank you for shopping with Bazaarrio!